Like many of us, graduates from our Employment Academy are having to quickly learn about new employment rules and language.

A few weeks ago, one of our graduates was furloughed from his job. But what furlough means and the rules around what was allowed weren’t properly explained to him, and he started picking up work from another part of the large organisation that employs him whilst being on furlough from his regular role. This resulted in confusion over his furlough status and impacted on what and how he was being paid.

Our Employment Academy team are working through this situation with him; to help unravel his furlough situation with his employer and to speak his benefits advisor to understand the impact that the initial confusion has had.

Because his regular role doesn’t involve the use of IT or the internet, this graduate finds managing communication and completing paperwork online really difficult. He didn’t have his own laptop or access to the internet. To help support him during this time, and so that he can start to manage more independently, we have supplied him with his own laptop and arranged internet access. Now, he is able to complete IT and digital training, via Learn My Way delivered by the Good Things Foundation.

At the beginning of Coronavirus crisis, this graduate was receiving daily crisis support from our Employment Academy team. As we have managed to understand his furlough and benefits status, provide more stability around his income and give him tools so that he can manage some things more independently we have resumed weekly support Zoom calls with this graduate, focused less on the immediate crisis and more on the bigger picture.

We wouldn’t be able to do any of this work without the help of our members and supporters. We know that this is a challenging time for us all, but if you are able to make a donation to help this work continue, you can here.